Shipping policy

Last Updated: June 5, 2026

Order Processing

Orders are typically processed within 3–5 business days after payment confirmation.

Estimated delivery times:

Shipping times are estimates and may vary due to customs, weather, or carrier delays.

Tracking information will be provided via email once your order has been shipped.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.

If your package appears lost, please contact us and we will assist in working with the shipping carrier.

Email: crystalhome@ozeshop.store